Need help with Wa-Busy? Whether it's your WhatsApp device, Busy integration, account setup or a technical issue — our support team is here to help you get back on track.
Choose the area closest to your problem and provide us with the relevant details. This helps our team understand the issue faster.
Having trouble with your dashboard, automation, messages, devices or another technical feature?
Get Technical Help →Need assistance with Busy configuration, company connection, data synchronization or accounting workflows?
Get Integration Help →Need help with registration, login, device setup, account configuration or getting started?
Get Setup Help →Give us a few details about your issue. The more information you provide, the easier it is for our team to understand the problem.
You can contact the Wa-Busy team directly using WhatsApp or email.
Fill in the details below. Your email client will open with the support request prepared.
These are some common areas where customers may need assistance.
QR code is not scanning, device is not connecting or connection is not completing.
Need assistance understanding sending status, delivery or device-related sending issues.
Need help connecting Busy, configuring the company or setting up the required workflow.
Problems with registration, login, account access or account configuration.
Need help with reminder configuration, scheduling or customer follow-up workflows.
If your problem doesn't fit these categories, simply send us the details.
Connect directly with Wa-Busy Support on WhatsApp and tell us what you're facing.
Chat With Support →Quick answers to common support questions.
You can contact our support team through WhatsApp or email. For faster assistance, include your account/device details and a clear description of the issue.
Send the device details and describe what happens when you try to scan the QR code. Our support team can then guide you through the relevant troubleshooting steps.
Select WhatsApp / Device or QR / Connection in the support request and explain exactly where the connection process stops.
Select Busy Integration and provide your company/setup details along with the issue you are facing.
Yes. Include the exact error message, what you were doing when the error appeared and any relevant device or account information.